Privacy Policy
APACE FINANCE PTY LTD
ABN: 58 648 905 266
Apace Finance Pty Ltd ("Apace Finance", "we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Collection of personal information
For the purposes of our services, we may collect a range of personal and business-related information including, but not limited to: your full name; contact details such as email address and phone number; business name; trading duration; average monthly revenue; the purpose of the business loan; the amount requested; and your credit score.
We generally collect this information directly from you, but may also obtain it from third parties such as credit reporting bodies or other service providers where authorised.
2. Use of personal information
We collect personal information when you apply for or use our products and services. This enables us to provide you with the products and services you require (which may include financial products and services) and communicate with you about relevant offerings from Apace Finance and our associated businesses.
We may also be legally required to collect certain personal information. For example, to verify your identity under Commonwealth Anti-Money Laundering laws, or to comply with corporate and taxation obligations.
3. Disclosure of personal information to other organisations/third parties
In providing products and services to you it may be necessary for us to provide your personal information to other organisations with which we conduct business.
These may include related entities, lenders, credit reporting bodies, solicitors and legal advisers, accountants and auditors, printing and mailing service providers, insurers, collection agents, conveyancers, and government agencies involved in the regulation of financial services.
Your personal information is disclosed only to the extent necessary for us to deliver our products and services or to meet legal and regulatory requirements.
4. If your business, credit or personal information is not provided
In order to offer our products and services to you, and to assist you in applying for a business loan and related products and securities, we require specific information about you, your business, and your credit history. If you choose not to provide the requested information, we may be unable to supply to you the product or services you require.
5. Overseas disclosure
In some cases, your information may be disclosed to, or processed by, our related entities, affiliates, or third-party service providers located outside Australia. This may include data hosting services and IT support providers in various countries, or other third parties assisting us in delivering services.
We take reasonable steps to ensure that any overseas recipients of your information comply with Australian privacy standards and maintain the security and confidentiality of your data.
6. Storage and security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Cookies and website tracking
We may use cookies and similar tracking technologies on our website to improve your browsing experience and analyse website traffic. These technologies do not collect personally identifiable information but may gather device and usage data. You can manage or disable cookies through your browser settings.
8. Your rights
- 8.1 Accessing and correcting your information
Under the Privacy Act, you have the right to request access to the personal information we hold about you and to seek corrections if that information is inaccurate, out of date or incomplete.
To access or update the personal information we hold about you, please contact us at hello@apacefinance.com.au or call us on 1300 045 647.
- 8.2 Marketing preferences
We may occasionally use your personal information to send you details about our products, services, relevant news, organisational changes, or promotional offers. You can opt out of receiving marketing communications at any time by contacting us via phone or email. If the communication is sent directly via email or SMS, you may also use the unsubscribe or opt-out functions provided in those messages.
9. Complaints and concerns
If you believe that we have breached your privacy or mishandled your personal information, you may lodge a complaint by contacting us at 1300 045 647 or emailing hello@apacefinance.com.au. We take privacy complaints seriously and are committed to resolving your concerns fairly and promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.